IntelliPaper
Abstract
From the perspective of Feng Shui culture, this study examines six hotels in Hong
Kong and Bangkok. By observing the design, decoration, and environmental layout of these
hotels, as well as interviewing hotel staff on-site, the study explores the cultural values embodied
in Asian hotel culture. Through a three-tier coding system, the research identifies the cultural
values of Asian hotels as respecting the natural environment, valuing traditional culture,
emphasizing harmony and balance, respecting guest needs, and considering destiny. These
findings provide a basis for a better understanding of customer needs in the hotel industry and for
improving their hospitality culture. They also offer valuable insights for future hotel design and
management practices.
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Conflict of Interest
The authors declare no conflict of interest.
Ethical Approval
Not applicable
Data Availability
The datasets used in this study are openly available at [repository link] and the source code is available on GitHub at [GitHub link].
Funding
This work did not receive any external funding.