Abstract
Background and Objectives: eLearning systems are used by other than IT professionals and their perception determines the development and use processes (success/failure), this relationship is mediated by the issues of digital literacy, mindset or beliefs.rMethods and Tools for Analysis: This paper develops a theoretical model for eLearning development and use in higher education in developing states. Literature survey was done. A computer based software ATLAS.ti was used for qualitative analyses.rFindings: The context of an institution where new eLearning systems are introduced includes many things but most critical are the users. Their mindset and digital literacy is reported over and over as the critical success and failure factors for eLearning development and use practices.rApplication/Improvements: Most of the HEIs are adopting latest gadgets which results into more problems than services, as leading-edge technologies turn into bleeding-edge technologies.
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