Issues of Change Management in the Implementation of E-Health Projects

London Journal of Research in Humanities and Social Sciences
Volume | Issue | Compilation
Authored by Ghulam Muhammad , Dr. Fahed Mohammed Albejaidi
Classification: For Code: 111799
Keywords: e-health project, change management, techno-centric problems, people-centric problems, information systems analysis, design and implementation.
Language: English

Background: Weaknesses at the implementation level of an eHealth project can nullify all the hallmark efforts undertaken during system analysis, design and development phases. Most of the information system (IS) failures such as correspondence, interaction, and process occur at some stage of the project implementation.

Methods: Since, study was qualitative in nature, so discourse, hermeneutics and heuristic analysis techniques were used. Data analysis was done by a computer based software Atlas.ti.

Results: Problems faced during the implementation of eHealth projects stem from the personal, cultural and political interests of the participants. If emphasis is not placed on the understanding of these, the problems may turn into potential serious resistance to change.

Conclusions: It was hypothesized that there is need to change the patterns of change management by replacing the old technical stance with a ‘people-centric’ attitude towards managing IT-related changes from inception to the completion of a project.


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