Hospitality Management: Role of Sociology in Teaching Organisational Behaviour

Abstract

Organisational behaviour can be viewed as a social science discipline that is taught in business schools but has its intellectual roots in probably the advent of the 20th century. Organisational behaviour can be seen having two dimensions; one is related to the nature of the people of the organization and the behaviour, and the other one is the nature and behaviour of the business organization in its environment. There are two general theories of organizational behaviour, Micro and Macro. The micro theory dwells in small groups and individuals which is related to psychology. Macro theory, on the other hand, focuses on the business organization itself and also on its environment; in this case, sociology plays a major role. Apart from these a new update regarding ‘Meso theory’ has been emerged which is based on a simultaneous study on two levels, where one level is concerned with the group processes or with the individuals in the organization (Ferraz 2018). The other level deals with business or organizational processes and serves as a link to relate these two different levels of meso-theory. The main purpose of this essay is to discuss the role of sociology in teaching organistaional behaviour and also to exhibit a few proposals regarding hospitality management trainees or managers.

Keywords

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  • License

    Creative Commons Attribution 4.0 (CC BY 4.0)

  • Language & Pages

    English, NA